| Pan-European | BeNeLux | Central Europe | Nordics | Southern Europe | UK/Ireland |
Pan-European
AT&T (Pan-European)
AT&T has followed up its big Shell win with a 400 site WAN deal with Smiths Group and it is investing billions of dollars in its global network including Ethernet VPLS. However, AT&T’s US-centric image is still proving hard to shake. (9/25/2008)
BT Global Services (Pan-European)
BT Global Services’ recent WAN/application acceleration and monitoring services have enhanced its networked IT services portfolio. BT is moving to close gaps in its Ethernet portfolio and recent wins outside the UK (e.g., BASF) show good momentum. (12/18/2008)
COLT Telecom (Pan-European)
COLT has a strong Ethernet product and has refreshed its SME range with its Experience services. COLT has posted improved data revenues and profitable quarters, however old doubts have not been completely expelled, a weakness in uncertain times. (10/31/2008)
Easynet Global Services (Pan-European)
Easynet Global Services is backed by BSkyB’s financial might and can offer competitive local access services. Easynet is limited in size and brand recognition, but has achieved a series of noteworthy customer wins such as EDF and iBAHN. (12/22/2008)
Global Crossing (Pan-European)
Global Crossing has a competitive MPLS IP VPN and Ethernet portfolio across a strong European network footprint. However, relatively limited European staff numbers, limited brand recognition and a UK centric image are challenges for the carrier. (6/16/2008)
KPN International
KPN’s ‘Back to Growth’ strategy at home and ‘Challenger’ strategy abroad has placed the operator in good stead to offset an economic downturn. (11/5/2008)
Orange Busines Services (Pan-European)
Orange Business Services can now offer unified communications and telepresence in 34 countries on-net and offers advanced WAN optimisation services. However, limited US penetration and a small data centre footprint are weaknesses for the vendor. (12/31/2008)
Reliance Globalcom (formerly Vanco) (Pan-European)
Reliance Globalcom looks to offer global depth and flexibility. However, Reliance may find that the Vanco brand is tainted and its own lack of name recognition and nascent business model leave it facing many challenges. (12/1/2008)
T-Systems (Deutsche Telekom) (Pan-European)
T-Systems’ Cognizant partnership and the globalisation of its dynamic computing and service delivery will counter many critics. However, the company does lack the network infrastructure and market presence to be more visible outside Europe. (8/28/2008)
Verizon Business (Pan-European)
Verizon Business offers an impressive range of global services including improved VoIP and Ethernet products. Verizon still lacks a strong mobility element to its portfolio, but solid financials and good momentum make its outlook positive. (11/14/2008)
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BeNeLux
Belgacom (BeNeLux)
Belgacom is comfortably ensconced in its domestic market, but it has a low retail profile outside of the BeNeLux region. Now organised around customer type, Belgacom needs to focus on delivering new services based on convergence and integration. (10/24/2008)
KPN (BeNeLux)
KPN is delivering on its domestic business plan based on broadband, IP and a push into ICT, but its dominance of the national enterprise market will be challenged by ongoing integration issues, regulatory intervention and competitive pressure. (8/11/2008)
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Central Europe
Arcor (Central Europe)
Arcor’s acquisition by Vodafone has created Germany’s second largest carrier and has already produced an FMC voice product. However previous joint ventures had limited success and the pressure is on to prove that this will change post takeover. (9/9/2008)
BT (Central Europe)
BT Germany has enjoyed a highly successful year, with revenue exceeding EUR 1 billion and big-name contract wins such as Schenker and ASIC. BT is still the underdog against T-Systems, but it has proven to be a real contender in the past 12 months. (9/10/2008)
COLT Telecom (Central Europe)
COLT’s network presence and brand recognition are strong in Germany and its SME (COLT Experience) products are a plus. However, COLT has struggled for big customer wins and the lack of a mobility offer creates a gap in its portfolio. (9/16/2008)
QSC AG (Central Europe)
QSC has resolved internal bottlenecks and extended the reach of its SDSL service. However, QSC continues to post yearly losses, a worry in the current economic climate, and it faces being seen as a potential takeover target. (11/20/2008)
sunrise (Central Europe)
Sunrise’s acquisition of Tele2 has boosted its position in the consumer market and removed a key rival, but despite its success reducing LLU costs, it remains a small player in the enterprise space and evidence of any momentum is sorely lacking. (10/22/2008)
Swisscom (Central Europe)
Swisscom maintains a good lead in the Swiss market. Although Swisscom has no shortage of competitors for both national and international customers, continuing strong profits and a conservative strategy have put the operator in a healthy position. (10/16/2008)
T-Systems (Deutsche Telekom) (Central Europe)
T-Systems has followed its deals with Airbus and Shell with big renewals with Siemens and Sparkassen Informatik. However, T-Systems’ domestic revenues and SME market share are slipping and it must act to preserve its grip on the German market. (8/28/2008)
Telekom Austria (Central Europe)
Telekom Austria shows no sign of losing its number one status in its home market and it is increasing its data revenues. The operator’s search for a ‘strategic partner’ is a smart move to combat its limited international profile and capability. (12/31/2008)
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Nordics
TDC (Nordics)
TDC continues to adjust and streamline its international portfolio with a move to all-IP services and to sell off non-core activities when the right buyer is found. However, TDC remains fairly silent on enterprise mobility development plans. (12/22/2008)
Telenor (Nordics)
Telenor remains a major Nordic player in the enterprise space, but much of the company's overall business potential is reliant on its extensive foreign mobile interests in owned and associated companies, where strategic control may be an issue. (12/22/2008)
TeliaSonera (Nordics)
TeliaSonera is growing revenues and expanding its international interests in emerging Baltic, Eastern European and Asian markets, but faces strong competition for multinational customers and increasing pressure in the Nordic corporate segment. (11/14/2008)
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Southern Europe
Completel (Southern Europe)
Completel is a rapidly developing contender in the French market offering high-quality business and wholesale Gig-E and DSL products. Completel’s small size is a weakness, but its network is advanced enough to make it a serious threat. (6/2/2008)
Telecom Italia (Southern Europe)
Telecom Italia remains the dominant player in its domestic enterprise market, but a shifting strategy, management shuffling and a vague business roadmap undermine its credibility and create an atmosphere of uncertainty as to future developments. (12/22/2008)
Telefónica SA (Southern Europe)
Telefónica is a major global player with extensive assets, but faces challenges in delivering fixed/wireless synergies, integrating diverse operations and substantially raising its profile among multinationals not based in Spain or Latin America. (11/6/2008)
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UK/Ireland
Azzurri Communications
Azzurri Communications is a rapidly developing example of the new breed of VNOs and communication integrators. Utilising all major UK network operators, Azzurri is an interesting prospect for any SME looking for convergence and cost reduction. (3/6/2008)
BT (UK)
BT retains its leading position in the UK market and offers a comprehensive portfolio of services for MNCs and SMEs. BT has made significant moves to improve its Ethernet product, and although still a vulnerability, the gap is closing fast. (12/30/2008)
Cable & Wireless (UK)
Cable & Wireless is continuing its recovery in the UK having increased IP and hosting revenues and contracts with Tesco and Aviva. With strong Ethernet and IP telephony products and its interest in THUS, C&W has enough momentum to worry BT. (9/16/2008)
COLT Telecom (UK)
COLT has posted seven straight profitable quarters and increasing data revenues. COLT’s new PoP in Slough and its new ‘Experience’ SME products will help win customers, but limited mobility solutions and strong UK competition are big challenges. (7/21/2008)
Global Crossing UK (UK)
Global Crossing UK has a strong national/global network and reference customers such as HMRC and Fujitsu. However, GCUK has yet to silence all its doubters and its needs to improve its brand visibility and post further positive financial results. (11/10/2008)
ntl:Telewest Business (UK)
ntl:Telewest Business has the UK’s second largest network and is still expanding (e.g. in Newcastle). ntl:Telewest continues to post large numbers of customer wins, but it needs complex managed services contracts to show that it can challenge BT. (9/8/2008)
THUS (UK)
THUS continues to post customer wins (e.g., Ufi, SiBcas) in the wake of its acquisition by C&W. The onus is on C&W to give clear indication of its plans for the vendor, but in the meantime THUS remains a competitive player in the UK market. (12/29/2008)
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