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Managed IT Services The new Current Analysis Managed IT Services module focuses on the rapidly expanding market for technology solutions in a number of key areas, including managed data center services, managed applications, managed unified communications offers and managed security solutions. Intensifying cost pressures and competitive concerns are driving organizations to explore their options to outsource IT functions as a way to operate more effectively, efficiently, and successfully through difficult global economic conditions. Managed IT Services evolved from the Applications Service Provider (ASP) model of the 1990s along with the growing convergence between carriers, system integrators and service providers. Many early ASP providers failed because of faulty business models, lack of robust infrastructure, failure to win customer confidence, or some combination of all three. Technology, business model improvements, and time have made organizations more comfortable with the idea of outsourcing aspects of their IT operations to a trusted third party. The result is a strong and growing market for adaptive and reliable managed solutions delivered using a services model that meets the needs of businesses in virtually every vertical industry. IT Service Providers are looking to capitalize on both rising demand for managed services and growing comfort levels with trusted external partners. Service Providers are working to create compelling solutions with flexible contract models, competitive pricing schemes, and strong service level guarantees. Managed IT Services analysis examines offers by a range of providers including systems integrators, telecommunications carriers, service providers and managed application providers delivering solutions via a Software-as-a-Service (SaaS) model.
Areas of coverage include: Managed Data Center Services: Examines a range of solutions hosted within provider data centers including managed applications services, managed storage solutions, hosted messaging, and utility computing offerings. Managed Unified Communications Services: Assesses hosted network and managed CPE services designed to support more effective corporate collaboration, with elements such as audio and videoconferencing, hosted voice and email messaging, and presence management. Unified Communications Services can be delivered from a provider’s data center or managed at the customer’s premises. Managed Security: Analyzes outsourced managed security solutions that are designed to protect voice and data communications through measures such as vulnerability management, intrusion detection/prevention, hosted application security, unified threat management, and compliance services as well as consultative professional services.
ANALYSTS
WHAT WE COVER
COMPLIMENTARY COMPETITIVE INTELLIGENCE
Follow the links below to read free newsletters, highlights, analyst news flashes, telebriefing replays, and samples of recent Current Analysis Competitive Intelligence from the Managed IT Services module. Lotusphere 2010: IBM Advances LotusLive Cloud Agenda - 1/18/2010 CSC Plunges into CaaS to Widen Its Appeal - 12/14/2009 AT&T Makes a Big On-demand Computing Play - 11/16/2009 Verizon Business and McAfee Head for a Cloud Partnership - 10/8/2009 Dell Pays a Lofty Price to Play in the Cloud with Perot Systems Bid - 9/21/2009 Verizon Business Betting Risk Card with Updated Managed Security Services Platform - 8/5/2009 AT&T Makes the Case for its Global Security Story - 7/30/2009 McAfee Fortifies Mail Security, Continuity SaaS Solutions with MX Logic Acquisition - 7/30/2009 BT Hits the Cloud with the Virtual Data Centre - 6/18/2009 IBM Raises Its Cloud Services IQ with New Smart Business Solutions - 6/16/2009 Verizon Gets Physical, Virtual with New Cloud Services - 6/3/2009 Salesforce.com and Google Make a Tandem Jump into Cloud Application Development - 5/29/2009 Charting the Cloud: A Competitive Landscape for Challenging Times - 5/20/2009 RSA Conference 2009: Cisco Gets SaaS-y with Security - 4/21/2009 RSA Conference 2009: Symantec Pitches New Services Suite and Acquires Mi5 Networks - 4/21/2009 Playing in the Cloud: New IT Services Reality or More Vapor in an Already Foggy Economy? - 3/19/2009 IBM Gives a Little More Shape to Its Cloud Services Strategy - 2/11/2009 Google Enlists Partners to Boost Its Campaign for the Corporate Desktop - 1/19/2009
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